Get in touch

Contact

Email is the fastest route, and it is the one that always works. Describe the problem you have rather than the solution you think you need — that is usually a more useful starting point.

01

Email

I answer email in the order it arrives, usually within a couple of days. If you have not heard back, please write again — messages do occasionally get lost at my end.

02

What to include

Nothing formal is needed. These four things make a reply possible on the first attempt rather than the third:

  • What the problem is, in your own words
  • Who it is for, and roughly how many people will use it
  • Whether there is a date it has to be ready by
  • Anything you already have — a document, a spreadsheet, an old site

If you do not have answers to all of those, write anyway. Working out the answers is part of the first conversation, not a prerequisite for it.

Not sure where to start

Describe the problem.

If you are not sure whether something is a web project at all, that is a perfectly good first message. The worst outcome is a short reply saying it is not something I should take on.